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Frequently Asked Questions

Membership & Tickets

Have specific questions on the policies for joining Smithsonian Associates and maintaining your membership? Read our Membership FAQs or contact us with your questions.

View questions about:
  1. Browse questions about Accessibility
  2. Browse questions about Membership
  3. Browse questions about Registration Tips and Policies
  4. Read our Refund Policy

Program Information

Browse our Program Information FAQs for general information regarding the many types of Smithsonian Associates programs.

View questions about:
  1. Browse questions about Streaming Programs
  2. Browse questions about Lectures, Seminars, & Courses
  3. Browse questions about Study Tours
  4. Browse questions about Studio Arts

Associates Encores / Recording Policies

Registered for a Smithsonian Associates online program but missed it because of a schedule conflict? Wish you could take a second look at a presentation you loved? Associates Encores offers the answer to all these questions—and more.

  1. View recording policy for most programs, excluding Studio Arts and Smithsonian Summer Adventures
  2. View recording policy for Studio Arts
  3. View recording policy for Smithsonian Summer Adventures

Event Locations

Are you in need of information to help you choose the best route for traveling to a Smithsonian Associates event from a specific location? View our Event Location FAQs as a starting guide for your Metro and parking options.

View questions about:
  1. Browse questions about Event Venues
  2. Browse questions about Parking Options