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Frequently Asked Questions


Answers to your questions about accessibility at Smithsonian Associates programs.


Answers to your questions about joining Smithsonian Associates and maintaining your membership.


Registration tips, tricks, and policies.

Refund policies

Information about our refund policies.

Photo & recording policy

Information about our photo & recording policy.

Program Information

Browse our Program Information FAQs for general information regarding the many types of Smithsonian Associates programs.

View questions about:
  1. Browse questions about Online Programs
  2. Browse questions about Lectures, Seminars, & Courses
  3. Browse questions about Study Tours
  4. Browse questions about Studio Arts

Associates Encores

Registered for a Smithsonian Associates online program but missed it because of a schedule conflict? Wish you could take a second look at a presentation you loved? Associates Encores offers the answer to all these questions—and more.

Event Locations

Are you in need of information to help you choose the best route for traveling to a Smithsonian Associates event from a specific location? View our Event Location FAQs as a starting guide for your Metro and parking options.