As of March 11, 2022, Smithsonian Museums in Washington, DC are no longer
requiring visitors to wear masks during their visit when Smithsonian regional
levels for COVID-19 are in the low or medium level. Masks will be required if
Levels go into high. If the level does rise to high you will be notified via email
before your program takes place.
Effective September 1, 2022, and based on recent CDC recommendations, Smithsonian
Institution is no longer requiring program participants attending Smithsonian-sponsored
activities to show proof of vaccination or negative test results. This applies for
all Smithsonian Regional Levels for COVID-19 (Low, Medium, High). However, we
encourage everyone to stay up to date on their COVID vaccinations and boosters.
If you have tested positive for COVID-19 within the last 5 days leading up to your
program, or experience any symptoms of COVID-19 prior to the program, please let
us know and we will transfer your payment to a future program. Alternatively, we can
switch your in-person ticket to an online ticket should that option be available for your program.
Please contact us if you have questions or concerns about our health policies.
If you register multiple individuals, you may be asked to supply the names of your guests at
checkout, or you may be contacted by our Customer Service Staff for your guest’s names after
your purchase. If there is a change in program schedule or a cancellation,
we will notify you via email, and it will be your responsibility to notify other registrants
in your group. Once registered, you should receive an automatic email confirmation from CustomerService@SmithsonianAssociates.org.
Physical tickets will not be sent via postal mail to registrants for in-person programs.
Check-in occurs at the door with a patron roster.
Please keep your email confirmation handy to reference program details. If you cannot locate
your email confirmation, you can resend your order confirmation or print-at-home tickets to yourself
from your account page.
When you visit any Smithsonian building, you will discover that we have security measures
in place to ensure your safety and the safety of the objects contained within. At many
of our facilities, you'll be greeted upon entry by one of our security personnel who will
conduct a thorough hand-check of all bags, briefcases, purses, and containers. At some
museums, visitors are required to walk through a metal detector.
We encourage you to limit the number of personal belongings and bags you bring into our
facilities as they will be subject to a thorough search. Limiting the number of items
you bring will increase your speed through security checkpoints and help us all maintain
a safe social distance.
Visitation policies at the Smithsonian Institution are designed to protect visitors and
staff as well as secure and preserve the collections, facilities, and historic buildings
entrusted to the Smithsonian's care.