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Contact Us


For questions regarding your membership, tickets, assistance with your user name/password, or other information.

For website related problems or suggestions, please email Kevin Holmes, Director, I.T.


202.633.3030 — Monday-Friday, 10 a.m. to 3 p.m., EST.

Outside of these hours, the "Information Hotline" announces details about current events, including times, locations, location changes, and/or event cancellations.




Smithsonian Associates
PO Box 23293
Washington, DC 20026-3293

Box office

S. Dillon Ripley Center
1100 Jefferson Drive, SW
Enter the small, round, dome-topped building just West of the Smithsonian Castle

Metro stop: Smithsonian, Mall exit
The office is on the 3rd floor down; to the right, just beyond the bottom of the escalator.