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Smithsonian Associates - Entertaining, Informative, Eclectic, Insightful

Contact Us


202.633.3030 — Monday-Friday, 10 a.m. to 3 p.m. ET.

Please note that due to the pandemic, our customer service staff is working remotely and the best way to reach them is via email at

For questions regarding your membership, tickets, assistance with your user name/password, or other information.

For website related problems or suggestions, please email Kevin Holmes, Director, I.T.




Smithsonian Associates
PO Box 23293
Washington, DC 20026-3293

Box Office:

S. Dillon Ripley Center
1100 Jefferson Drive, SW
Enter the small, round, dome-topped building just West of the Smithsonian Castle

Metro stop: Smithsonian, Mall exit
The office is on the 3rd floor down; to the right, just beyond the bottom of the escalator.