Registrations

Smithsonian Associates reserves the right to cancel, substitute individual speakers and/or session topics within a course, reschedule or relocate any course or event because of insufficient enrollments, unanticipated scheduling conflicts or emergency situations.

Smithsonian Associates also reserves the right to refuse to register any individual or to require any participant to withdraw from an activity at any time when such action is determined by the Smithsonian staff to be in the best interests of the health, safety, or general welfare of the entire group or the participant.

1. How can I register for a program?
   Online

   Registrations can be made online after logging in. Your membership level will determine how many member-rate registrations you can order. If you are not a member or have not registered on our website, you will need to do so to submit an order. Registrations placed in the shopping cart will be locked and reserved for you for approximately 20 minutes. If you do not complete your order by then, the registrations will be released and you will have to add them again to complete a purchase. An online receipt page will be displayed upon completion. You will also be sent a confirmation email.

   By Phone

   Call 202-633-3030 (voice), Monday through Friday, 10 a.m. to 3 p.m. ET, to register with your Discover Card, VISA, American Express, or MasterCard.

   At the Door

   You may register (on a first-come, first-served basis) at the door for some in-person programs. Call 202-633-3030 for availability.
2. Registration fees
   • All program registrations are subject to a 10% processing fee to defray administrative costs. Registrants will see this fee applied during the checkout process. Registrations for Discovery Theater, Smithsonian Summer Camp, Studio Arts, and Study Tours are excluded from this fee.
   • There is an additional $3.00 nonrefundable handling fee per order for orders placed over the phone.
3. How do I use a promotion discount code?
   To receive a promotion code discount for an program, enter the promotion code when you log in. If the promotion code is still valid, it will display a promotion price on the program's webpage.
4. What happens if a program is sold out?
   A sold-out message will display at the top of a program's webpage. Simply indicate your waitlist interest online or contact our customer service team to be added. If additional openings or further date options become available, individuals on the wailist are notified typically by phone (sometimes email) to register for the program. If a filled program is later rescheduled, waitlisted patrons may be notified if further openings become available.
5. How are program changes in published schedules handled?
   Occasionally we must change the time, date, or location of a program. We notify participants by phone and email. Call 202-633-3030 during business hours for information.
6. What is the photography/filming policy?
   View our photo & recording policies